3 Premium Chat Themes
Dark Night, Soft Pastel, and Glass Morphism — each fully cohesive across header, bubbles, input, and suggestion pills.
✦
Dark Night
Deep dark with purple accent glow
✦ WordPress AI Plugin v4
Free to start
Your content.
Answered instantly.
Lumio AI reads your WordPress posts, pages, WooCommerce products, and custom fields — then answers visitor questions with pinpoint accuracy. Zero hallucinations. Works in minutes.
★★★★★
4.9 rating · 120+ active sites · Groq AI free tier
Inbox
24 conversations today
Message Lumio…
Response in <1s
Powered by Groq
Works with your existing WordPress stack
🔷 WordPress
⚡ Groq AI
🤖 OpenAI
🛒 WooCommerce
📋 ACF
☁️ Cloudflare AI
Simple setup
From install to first answer
in under 3 minutes.
The 7-step setup wizard walks you through everything. No server config. No ML training. No code required.
📦
1. Install & Activate
Upload the zip in WordPress → Plugins. The setup wizard launches automatically on first activation — site type presets, bot identity, layout choice, all guided.
🔑
2. Add Free API Key
Grab a free Groq key at console.groq.com (60 seconds), paste it in the wizard. Then sync your content — Lumio indexes posts, pages, products & custom fields.
✨
3. Go Live
The wizard auto-creates your chat page. Add [ai_chat] for the bubble or [lumio_fullchat] for full-page chat. Done — visitors get answers 24/7.
🎨 5 Chat Themes
Every brand. Every vibe.
Pick your style.
Switch between themes from the WordPress admin — no CSS needed. Two beautiful themes free. Three stunning pro themes unlock with a Pro license.
Classic
The original Lumio design — indigo gradient header with clean white chat bubbles. Bold, professional, and instantly recognisable.
✓ Included in Free plan
Get started free →
✦
Lumio AI
Online · Ready to help
✦
👋 Hi! I can answer questions about anything on this site. What would you like to know?
–
U
What's your annual plan price?
✦
The Pro plan is $49/site/year, which includes unlimited conversation history, AI site analyzer, 3 pro themes, webhooks, and white-label. Agency is $129 for 5 sites.
Type a message…
💬
Bubble button
⚡ 7-Step Wizard
Guided setup.
Zero guesswork.
The setup wizard launches on first activation and configures everything — site type presets, API key, bot personality, layout, theme, and knowledge sync.
1
Welcome
Intro and overview
2
Site Type
E-commerce, blog, directory, services, custom
3
API Key
Groq (free) or OpenAI (Pro)
4
Bot Identity
Name, avatar, welcome message, suggestion pills
5
Layout
Full-page, bubble, or both
6
Customise
Theme, lead capture, rate limit
7
Sync
Build knowledge base + vector index
Welcome to Lumio AI
Let's get your AI chatbot up and running. This wizard will walk you through 7 quick steps — site type, API key, bot identity, layout, theme, and content sync.
✓ Included Free
Everything you need.
Zero cost to start.
The free plan isn't a demo — it's a fully functional AI chatbot. Bubble widget, full-page chat, knowledge engine, lead capture, smart deflection, and conversation inbox all included.
🧠 Knowledge Engine
Answers from your content.
Never from thin air.
Lumio reads every published post, page, WooCommerce product (price, SKU, stock, dimensions), and custom post type. It uses TF-IDF semantic search, FAQ keyword matching, and entity detection to find exactly the right excerpt — then gives the AI only that context.
All post types including ACF fields and WooCommerce products
TF-IDF vector search with cosine similarity scoring
Manual FAQ with CSV import/export for bulk management
Entity detection — recognises product/page names in queries
Never hallucinates URLs — only uses synced permalinks
1
Visitor asks a question
"Do you have the Nike Air Max in size 10?"
2
Entity detection + TF-IDF search
Matches product name, scans FAQ + post content
product: nike_air_max · stock: in_stock · price: $129
3
Best excerpt sent to AI (Groq / OpenAI)
Only your verified content, no external knowledge
Result: "Yes! The Nike Air Max is in stock at $129. Available sizes include 9, 10, and 11. View product →"
🔀 Smart Deflection
Never says "I don't know"
for known questions.
Configure URLs for order tracking, account pages, returns, support email, and FAQ. The AI automatically redirects "where is my order?", "I can't log in", "I was charged twice" to the right page — no FAQ entry needed.
7 configurable deflection endpoints
AI auto-detects intent and redirects to the right URL
Friendly response with clickable link — not a dead end
Smart Deflection Rules
"Where is my order?"
→
/order-tracking
"I can't log in"
→
/my-account
"I want a refund"
→
/returns
"I was charged twice"
→
support@you.com
💬 Conversation Inbox
See every conversation.
Know exactly what they asked.
Every chat session is logged in your WordPress admin. Read full message threads, see captured lead details, and instantly spot questions your content doesn't cover yet. Free plan keeps the 5 most recent sessions.
Full conversation threads with timestamps
Captured lead name + email linked to each session
Unanswered questions flagged automatically
Pro: unlimited sessions + email notifications on new leads
JR
Jane R. ● Lead captured
Do you have the Nike Air Max in size 10?
2m ago
3
MK
Mike K.
What's the delivery time for express shipping?
18m ago
SA
Sara A. ⚠ Unanswered
Can I pay with PayPal?
1h ago
DL
Dan L.
Is the blue hoodie available in XL?
3h ago
📋 Lead Capture
Turn conversations
into contacts.
Gate the chat with a name, email, and phone form after a configurable number of messages. Leads are saved directly in your WordPress database, linked to their full conversation thread. CSV export included.
Configurable trigger — show form after N messages
Leads saved in WP database with full conversation link
CSV export for all captured leads
Pro: email notifications to admin on every new lead
247
leads collected this month
by a real Lumio user
by a real Lumio user
✦
Hi! I can help answer questions about our products. What are you looking for?
Looking for running shoes under $150
✦
Great choice! Before I share recommendations, I'd love to follow up with more details:
Get personalised help
Leave your details and we'll follow up with anything you need.
⭐ Pro Features
Unlock the full power
with a Pro license.
Pro adds intelligence, depth, and control — OpenAI GPT-4o, AI site analyzer, unlimited inbox, premium themes, webhooks, custom CSS, and white-label capability.
OpenAI GPT-4o
Switch from Groq to OpenAI GPT-4o in one click. Richer, more nuanced answers for complex knowledge bases. Uses your own API key.
Provider:
⚡ Groq (free)
🤖 GPT-4o
AI Site Analyzer
After syncing, the AI reads your content and auto-generates 12-18 suggested FAQs with answers derived from your actual pages. One click imports them.
What payment methods do you accept?
High
What is your return policy?
Med
Do you ship internationally?
High
Unanswered Questions Report
Every question the bot couldn't answer is flagged. The Unanswered report shows exactly what content gaps to fill — sorted by frequency. One-click "Add to FAQ".
Do you offer gift cards?
×12
Can I get a student discount?
×7
Do you price match competitors?
×4
Custom CSS Editor
Full CSS override for pixel-perfect control. Match your brand colours, fonts, spacing, and animations exactly how you want them.
.oc-chat-header {
background: #your-brand;
border-radius: 20px;
}
Webhooks + White-label
Forward lead data to any CRM, Zapier, or automation tool via webhook. Remove "Powered by Lumio" branding completely for a seamless client experience.
POST https://hooks.zapier.com/…
{
"name": "Jane Robertson",
"email": "jane@example.com",
"question": "Do you ship to Canada?"
}
Simple pricing
Start free.
Scale when ready.
No subscription needed on the free plan. Pro costs less than a single support call per year.
Free
$0/ forever
Personal sites & developers testing
- Groq AI (LLaMA 3.3 70B) — free
- Bubble widget + full-page chat
- Knowledge engine — all post types & ACF
- WooCommerce product sync
- Smart deflection system
- Lead capture form + CSV export
- Conversation inbox (5 sessions)
- Unanswered questions (5 visible)
- Classic & Minimal White themes
- 7-step setup wizard
- Rate limiting & access control
- 1 site
Pro ★ Most popular
$49/ site / year
Business sites wanting the full feature set
- Everything in Free
- Dark Night, Pastel & Glass themes
- OpenAI GPT-4o support
- Unlimited conversation inbox
- AI Site Analyzer (auto-generates FAQs)
- Full unanswered questions report
- Lead email notifications
- Custom CSS editor
- Webhook integrations
- White-label (remove branding)
- Both layouts simultaneously
- Up to 5 sites
Agency
$129/ year
Agencies managing multiple clients
- Everything in Pro
- 5 site licenses included
- White-label on all sites
- Priority email support
- Early access to new features
- Client management dashboard
✓ 30-day money-back✓ Instant download✓ No subscription if using Groq
⭐ Real users
Loved across every niche.
★★★★★
"Setup wizard had us live in 8 minutes. The knowledge engine reads every WooCommerce product — price, stock, SKU — and answers customer questions we used to handle manually. Lead capture collected 247 emails month one."
★★★★★
"The smart deflection is genius. Customers asking 'where is my order' get sent straight to our tracking page. No more repetitive support tickets. The unanswered questions report showed us 3 content gaps we didn't know existed."
★★★★★
"Deployed on 4 client sites with Agency plan. The Dark Night theme looks like I built a custom chatbot. White-label removes all branding. Clients are thrilled — pays for itself on site one."
FAQ
Common questions.
No. Lumio uses Groq by default — completely free, running LLaMA 3.3 70B. Register at console.groq.com, copy your key, paste it in the setup wizard. OpenAI GPT-4o is available on Pro for richer responses on complex knowledge bases.
No. Lumio passes the AI a strict system prompt: answer only from the provided context. If information isn't in your content, the bot says "That information is not available." The Unanswered Questions report (Pro) then shows you exactly what to add.
A 7-step guided setup that launches automatically on first activation. It walks you through site type selection (e-commerce, blog, directory, services), API key setup, bot identity (name, avatar, welcome message), layout choice (bubble, full-page, or both), theme selection, lead capture settings, and content sync. It even auto-creates the chat page with the correct template.
Smart Deflection lets you configure URLs for common actions — order tracking, account page, returns, support email, FAQ page. When a visitor asks "where is my order?" or "I can't log in", the AI automatically redirects them to the right page with a friendly message. No FAQ entry needed — it's built into the system prompt.
Any WordPress post type — posts, pages, WooCommerce products, custom post types. For WooCommerce products, it reads price, SKU, stock status, weight, dimensions, and auto-builds a product catalogue with direct URLs. It reads all standard postmeta and ACF fields. You configure which field key prefixes to include.
The Bubble Widget is a floating button (bottom-right or left) that opens a compact chat panel — works on every page with no shortcode. The Full-Page Chat is a Claude/ChatGPT-style interface with a dark sidebar, conversation history, and new chat button — delivered as a standalone WordPress page template. Free users can use either; Pro users can run both simultaneously.
After you sync your site, the Pro AI Analyzer sends a sample of your pages to the AI and asks it to suggest 12-18 FAQs with answers derived from your actual content. You review them and import with one click — perfect for getting a new knowledge base started fast.
Only the visitor's question and a relevant excerpt from your site content are sent to your chosen AI provider (Groq or OpenAI) per request. No data is sent to Lumio servers. Your WordPress database stays on your own hosting. The entire plugin is self-contained — no Composer, no external SaaS dependency.
Yes. Access control options include: public (everyone), logged-in users only, or specific WordPress roles. Rate limiting is also built in — configure max messages per visitor per hour to prevent abuse.
Ready to make your content
answer for itself?
Install Lumio AI in minutes, sync your content, and watch visitors get accurate answers 24/7 — no support tickets required.